Products & care
Our materials, caring for your products, sizes and restocks.
A product is out of stock: when will it be back?
Our products may be temporarily out of stock. To be notified as soon as an item is back, sign up for the back-in-stock alert right on the product page by leaving your email address. You'll get an email as soon as it's available again. ⚠️ When an item
Why are some products often out of stock?
At Bokabas, we strive to produce responsibly. Every new product is first launched in limited quantities, to make sure people really love it. This helps us avoid overproduction and unsold stock. And when a product takes off, we launch a bigger product
Where are our products made, and why not in France?
Our manufacturing partners are located in Thailand, Vietnam, China and India. They all meet strict specifications:. Most of them are at the cutting edge of technology: solar panels, electric vehicles for every employee, eco-optimized manufacturing pr
Where can I find bag dimensions and clothing sizes?
For our bags, pouches and accessories. Here are the dimensions and capacity of all our models:. You'll also find this information in the description on each product page (features section). A handy tip to picture it: compare these measurements with a
Do our bags fit as airplane carry-ons?
There are thousands of airlines around the world, each with its own rules on baggage size and weight. When designing our bags, we chose to base them on a standard carry-on size that works with the vast majority of airlines. Some low-cost airlines (su
How do I care for my product? Cleaning tips by material
1. Quilted cotton. 2. Nylon / polyester (smooth canvas). 3. Iridescent / glitter materials. 4. Velvet. 5. Faux leather. 6. Wipe-clean lining (inside vanity cases and toiletry bags)
Caring for our bags: the essential rules
Important: your bag should never go in the dryer, as it can damage its shape and materials. Machine washing isn't recommended: spot-clean instead, and for a full wash, follow the instructions for each material (see “How do I care for my product? Clea
What happens to our defective products?
At Bokabas, a product pulled from sale never ends up in the trash. Products with a defect can't be put back on sale, but an imperfect seam or a temperamental zipper doesn't stop a pouch or bag from doing its job. Rather than destroying them, we donat