How do I use my store credit?Updated 3 hours ago

If we've given you store credit (as a goodwill gesture, for example), here's how it works:

• It's linked to your customer account, the one associated with the email address you used when ordering;
• It's applied automatically at checkout: simply log in with that email address when placing your order (SEE “How do I create my account or log in?”), and the amount is deducted on its own. Nothing to enter, no code;
• It's valid for 3 months from the date it was issued: we gave you the exact date at the time;
• You can check your balance anytime in your customer account.

If the credit doesn't show up at checkout, make sure you're logged in with the same email address as your original order.