How do I get a return label?Updated 3 hours ago

You have 30 days after delivery to return a product. It must be new, with its tags, and in resellable condition. Thank you for respecting these conditions so we can restock items in top shape.

Standard return (you changed your mind)

No label is needed: once your request has been approved in your customer account (SEE “How do I return an item?”), you ship the package yourself, with the carrier of your choice, with tracking, to the address given in the approval email. Return shipping costs are your responsibility.

A mistake or defect on our end (wrong item received, damaged product…)

In this case, our customer service team will email you a prepaid return label: you don't have to pay anything upfront.

⚠️ If your product arrives defective, please don't send it back without letting us know first: it could be put back in stock by mistake. Instead, report it using this form before sending anything.